Privacy Policy

Voicehold StudioLab (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including studio bookings and communications.

Information we collect

• Contact information such as name, email address, and phone number when you submit forms or create an account.
• Booking details including requested dates, hours, studio preferences, and add-ons.
• Technical data such as IP address, device type, browser, and pages visited, collected via cookies and similar technologies.
• Communications you send to us, like support requests and feedback.

How we use information

• Provide and manage your bookings, payments, and account.
• Respond to your questions and provide customer support.
• Improve the site, services, and security.
• Send administrative messages (e.g., booking confirmations, service updates). Marketing emails are sent only with your consent and include opt-out instructions.

Cookies and tracking

We use cookies to remember preferences, analyze traffic, and secure the site. You can manage cookies through the cookie banner and your browser settings. Some features may not function without certain cookies.

Sharing of information

We do not sell personal information. We may share data with trusted processors (e.g., hosting, analytics, email services) under agreements that limit their use to providing services to us. We may disclose information to comply with legal obligations, protect rights and safety, or in connection with a business transaction.

Data retention

We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type and context.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data; to object to processing; and to data portability. To exercise rights, contact us at [email protected].

Security

We implement technical and organizational measures to protect personal information. No online method is 100% secure; we cannot guarantee absolute security, but we strive to protect your data using industry best practices.

Children’s privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children. If you believe a child provided us with personal information, contact us to remove it.

International transfers

Your information may be processed in countries other than your own. We take steps to ensure appropriate safeguards for such transfers, consistent with applicable laws.

Changes to this policy

We may update this Privacy Policy. The “Effective date” above indicates the latest revision. Material changes will be announced on this page.

Contact

Questions about privacy? Email [email protected] or write to: Privacy, Voicehold StudioLab, New York, NY.